Shipping Policy

Thank you for shopping with MUXX. We offer fast and reliable shipping for all U.S. customers.

Processing Time
All orders are processed within 1–3 business days. Processing time excludes weekends and holidays.

Shipping Time
Standard U.S. Shipping: 7–15 business days
Remote Areas: 10–20 business days
Shipping time may vary due to carrier delays, weather, or seasonal volume.

Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your order through our ParcelPanel tracking page.

Wrong Address Disclaimer
MUXX is not responsible for lost packages caused by incorrect or incomplete addresses provided by the customer. Please double-check your address before placing an order.

Lost or Stolen Packages
If your package shows “Delivered” but you have not received it, please check with neighbors, building staff, or the carrier. If still unresolved, contact us with available evidence.

Shipping Fees
Shipping fees are calculated at checkout.

Customer Support
For any inquiries, contact us:                                                                                                     support@muxxstore.com